Twin Rivers Technologies Blog


How We Serve Our Customers

Posted by Danielle Wentworth on Dec 15, 2021 8:30:00 AM
Twin Rivers Technologies' goal is to be the preferred raw material supplier to our customers and to develop a supply partnership that fosters successful growth for each unique business. Our commitment to sustainability is consistent with those of our partners and together we have embraced the concept of environmental and social performance.  TRT will continue to drive this platform throughout our industry and our comprehensive supply chain.

Many of our customers are large global companies that have embraced the concept of environmental and social performance, and expect their suppliers to do the same. This reinforces the business value of our programs and involves all levels of the organization in the commitment to achieve our goals.

 In 2018, to ensure that TRT remains competitive in the marketplace, we became REACH certified. REACH is a regulation of the European Union, adopted to improve the protection of human health and the environment from the risks that can be posed by chemicals. It also promotes alternative methods for the hazard assessment of substances in order to reduce the number of tests on animals.

Our refined glycerin has been Safe Quality Food (SQF) Level 2 certified since 2015. We are recognized by the SQF Institute as a HACCP Based Food Safety Plan Supplier. In 2019, we worked to achieve SQF Certification for our Kosher and Halal Fatty Acids. This certification reflects the goal of our food safety management system to improve business processes, increase efficiencies and reduce risk.  TRT successfully completed SQF's audit and recertification process in June 2021.  To receive this level of certification we must:

  • Meet a number of strict SQF safety and sanitation requirements
  • Develop and maintain a high level of sustainable Good Manufacturing Practice (GMPs)
  • Develop and follow a Hazard Analysis Critical Control Points (HAACP) program to ensure food safety
  • Develop a food safety risk analysis while providing continuous SQF training for all its employees


Further expanding our sustainable platform, we added product offerings to include coconut only options (CNO). All CNO Only products from TRT are Plant Based, Palm Free and Non-GMO while providing the marketplace a preferred and unique supply chain option during this widely controversial time. Many companies are choosing to eliminate the less-sustainable palm based raw materials in lights of negative associations that include deforestation and reported poor labor conditions. Because of this and the ever-evolving natural specialty chemical industry, TRT is also a RSPO registered site and offers Mass Balance product options.

Sedex is a not for profit membership organization which is dedicated to driving improvements in ethical and responsible business practices in global supply chains. In 2019 Twin Rivers completed a Sedex Members Ethical Trade Audit or SMETA. The SMETA is intended to provide transparency for Sedex’s four governance pillars of Labor, Health and Safety, Environment and Business Ethics. TRT passed the SMETA with no findings or corrective actions and the outstanding comment in the SMETA about TRT was ...“Excellent environmental standards are maintained. A full and comprehensive sustainability program is in place”. The results of the SMETA are available to TRT’s customers. sedex


Topics: Kosher, halal, SQF, sedex